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Why Exception Handling Should be the Rule

In the world of work, we encounter three primary tasks: First, there are many processes that are, in fact, repeatable in the enterprise. Some examples: how we process orders, how we assemble products,...

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The Cloud’s for Grown-Ups: Appirio takes more Salesforce.com Investment

This morning, Robin Wauters at TechCrunch reports that cloud solution provider Appirio takes an additional investment from Salesforce.com and GGV Capital. The cash is presumably to fund global...

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Seriously, Don’t Read My Blog.

Seriously. Nothing trumps practitioner speak. Mirror in hand, I feel like pundits, gurus, thought leaders, consultants can step aside this week. Two spectacular posts that I’d like to draw your...

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PwC Quarterly Forecast Brings More Legitimacy to 21st Century Collaboration

PwC (PriceWaterhouseCoopers just released its quarterly forecast that’s 68 pages of collaboration goodness. The report is edited and produced by Bo Barker, Vinod Baya and Alan Morrison. The document...

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